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“You gave me my life back!
Now that I have a written plan and a well organized growing business, I can
finally do the things that are needed to spend more time with my family.”
CEO,
Communications Company
“Jacquie is the most intuitive person I have ever met. She has
a natural ability to move groups and individuals through a process honoring
each and every person. She’s a magnificent communicator, incredible
listener, highly organized, and prepared, but in the same vein very flexible
to our needs. She held us accountable and was able to help us problem solve
and set realistic goals.”
Dr. Robin Feltoon, Holly Tree Dental
“Without Jacquie’s coaching, I would not have been able to get past my own
roadblocks and would not have seen my company grow and prosper. She
helped me see how to move forward with the RIGHT initiatives.”
Small
Business Owner
“Jacquie never gave up on me. Every time we met I was the one putting
up walls and saying the “but” word. Her perseverance with me made me
look at the mistakes I was making and forced me to look at reality and
answer some pretty tough questions. I can’t say enough about her
skills and compassion.”
Small
Business Owner
“Jacquie listened to our issues, asked all the right questions, and in the
process help us see what we really needed. She then set about
designing an implementation process and a program that met our needs
perfectly! Jacquie provided an outstanding workshop/seminar and also
provided us with a much needed diagnostic in a high profile area of our
organization and worked with the group to define roles and set appropriate
goals.”
Managing
Director, Large Financial Firm
“We found Jacquie excellent to
work with – she was able to tailor her “tools” to fit our exact needs and
provided follow-up sessions that helped to reinforce the learnings and
create action plans for implementing those learnings.”
Schneider
Automation
“Jacquie has a great feel for customer service. She was able to
translate practical knowledge into an approach that worked exceptionally
well. For example, these was considerable resistance stemming from
some deep frustrations the participants were experiencing with a conversion
to a new financial system that made it impossible for them to help their
customers. She immediately shifted gears and was able to teach
customer service techniques that were more relevant to the situation while
skillfully weaving the original thoughts into the discussion. It was
clear that the participants left her session (s) not only with some
practical tools, but a sense of empowerment, a sense that they could
spearhead an effort to fix the faulty new system.”
Boston
Management Consortium
“Jacquie provided a superb service to us in her presentation of
Communication Skills and some Project Management Tools that helped us refine
not only our interaction with our customers, but also among ourselves.
Everything was well managed and Jacquie was extremely well prepared.”
University
Information Systems, Harvard University
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